Reviews

Brian, JJ, and Jim made sure we knew about the furnace. They answered all our questions. Thank you for the great service.

Reliable, professional, respectful.

Very professional. Salesperson knew what he was talking about. Everything was just well done!! P.S.- cookies, nice touch.

Did a great job, couldn't be happier!

J J and Bryan did a great job on the installation...well within the time frame discussed. Both answered questions with ease and wasted no time in completing the work. Jim was equally knowledgeable both on the sales side but also with the control set-up and instruction side. Great experience for us.

It was great--no problems!

I'm a new customer and like to stay local they been doing good a great job getting heat back on I would recommend them

What a fantastic experience! I requested help from Dave's Services designing a new heating/cooling ducting system on an old 1946 Cape Cod style home. The previous owner had a new furnace installed but choose to keep the old gravity fed style ducting system. This is apples and oranges in my book. Very ineffective with heat/cool distribution. With some investigation by Jim Moreland, he was able to design a modern ducting system that would work with the newer style forced air system. The installation techs Bryan and J.J. executed the design with great precision. Even doing some custom fabrication as needed. This team was a joy to work with and more than professional. On time, neat, respectful of my property and patient answering my questions along the way. There is no doubt in my mind that Dave's will provide the same quality services to any of your heating and cooling needs!

I am definitely satisfied with the salesperson and the installation people. They were all courteous, professional and respectful. They all wore shoe coverings in my home. Many thanks!

I had a local company by the name of Ribbit completely hack a system up while attempting to install it in my home. After thousands of dollars, multiple visits back to my home I finally called Dave’s. Bryan was sent out to my home and I could not be more thankful that he was. Bryan diagnosed, and fixed my system going above and beyond to make my family happy. Because of Bryan I have a working heat pump! After a crazy, horrible installation and distrust of HVAC contractors in general Dave’s Services and notably Bryan I now have a restored faith in HVAC TRAINED service technicians. Thank you for your professionalism, knowledge and outstanding customer service.

Always quick professional service. I will continue to use them for all my heating and cooling issues!!!

The whole team was very professional but welcoming to talk with always explains everything to help me understand what they were doing and didn't make me feel bad because I didn't understand until it was explained. I love that.

Great service techs and salesperson!! Extremely satisfied with the total experience!!

We felt we were in great hands!!! 100% satisfaction!!!!! Compassionate & caring company!!

I bought my home in 2014 and since the home is almost 30 years old; I have always had Dave's Services come out twice a year to do PM services on both AC/Furnace. This year my furnace basically took its last breath two weeks before Christmas. Service tech Ed came out and assessed the issue. The furnace unit was old and I knew it. He gave his professional assessment recommended a complete install. I wasn't even going to resist the offer. I knew at some point I needed to get it done. Ed called Jim in sales and explained my situation. That same day; Jim came and THANK GOD, he had all our information from 2016 (when my wife and I were originally thinking ahead to purchase a new AC/Furnace; Jim came out). As always, Jim is very thorough! He covered the house layout and what options I could go with and he explained each one in great detail and depth. The next day as promised, Dave's Services started replacing and installing. I thought maybe 1 or 2 techs would come out. NOPE....Lol. J.J. is his name. J.J. came out at 8 a.m. to 5 p.m. on day one. This guy is AWESOME!!! If he took a break or lunch, I sure as heck didn't see him take one. He worked and worked and worked. I asked if he needed anything to drink, a bathroom break, or just to get warm but he never did. He was focused on what he had to do and needed to get done. Day two: J.J. came back to complete the install. He brought some help with him. Service techs were Brian and Ed. All three together completed what I asked for and bought. Amazing group of professionals!!! Hands down. I apologize for the lengthy story but it's very important that my wife and I recognize this company and their professional crew. I'm not from Troy, Ohio. I don't know a lot people here to recommend this or that. You want to support local businesses in the city you live in and trust that they are the "real deal". DAVE'S SERVICES IS THE REAL DEAL!!! Hands down!!! We gave our complete trust to this company and their associates and return they ALL reciprocated and was honored. I'm retired Air Force. Our Core Values are: Integrity First, Service Before Self and Excellence in all we do. I don't know if Dave's Services has something to our core values or not but if he does, he and his staff live by them each and every day! Dave thank you for what you provide to the community. Your reputation precedes you. Please recognize the following people for outstanding service and professionalism: Sheryl/Shawn: they get the brunt end of the phone calls and stress of other customer's concerns/issues. They stay calm and professional from start to finish. Service Tech Ed (completely outstanding and very knowledgeable, straight-forward in assessing the issue)! Brian-knows his craft; identifies the work that needs to get done and does it. J.J.- definitely a start to finish type of guy, hard worker-completely focused on the job. Jim-valued salesman, honest, thorough. He explains everything where you understand and feel comfortable with the decision YOU ultimately make. If there is anyone else that I missed, I'm sorry, but thank you all for all you do!!! Very Thankful!

OUTSTANDING, HONEST, TRUE PROFESSIONALS!!! I recommend Dave's Services Air Conditioning & Heating in the highest regards. You have an issue, they can resolve it! Outstanding staff and company.

Kind and courteous. The installer was the epitome of professionalism. We really appreciate the great service we have received from Dave's through the years.

The techs are very professional and polite and know what they are doing. They came the day before and the day after thanksgiving to get us heat

As a DIY person, I liked the fact that the installer took the time to tell me what he was doing and why.

Great service staff and trustworthy!

Communication, service, and professionalism were excellent. All employees of Dave's Services worked as team players.

Jim the salesman, goes into great detail about the products and service. J.J the installer, is very thorough about his work and goes out of his way to keep customers happy.

Great company. Great people!